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Billing

Plans, the trial, and your card

14 days of Business from your first inspection, then Free unless you subscribe; change plans, pause or cancel from Billing.

  1. 1

    New workspaces get 14 days of Business with no card, and the clock starts at your first inspection, not at signup; sample data doesn't start it. Settings → Billing shows the days left.

  2. 2

    To keep Business or choose another plan, pick Monthly or Annual (two months free, billed once a year) and tap Continue on … with the plan name to pay by card through Stripe. A card added during the trial keeps the days you have left; the first charge comes when the trial ends. If Sitesui hasn't earned its place in your first 30 days, tell us and we refund that payment in full.

  3. 3

    Already subscribed? Review change shows Stripe's summary before a plan change, and the difference is invoiced at once. Manage billing & payment method opens Stripe for your card, invoices and billing details.

  4. 4

    Pause or cancel offers a pause of one, two or three months first: nothing is billed and the plan comes back on its own, or tap Resume. One pause a year, and not during the trial, with a payment outstanding or after a cancellation is booked. Continue to cancel ends the plan at the end of the period you paid for; Keep my plan undoes it until then.

  5. 5

    Receipts lists your last twelve invoices with View and PDF; Billing details sets the name, address and tax number printed on them.

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    When a trial or a plan ends, the workspace moves to Free and nothing is deleted: properties past the Free limit wait with their history, walks past 3 a month are kept with their reports held, and subscribing releases them.

If a card fails, you get an email with Pay the invoice and keep access while Stripe retries. If the invoice is still unpaid after two weeks, the workspace moves to Free; nothing is deleted.

Didn't answer it? Write to a person — a person answers, and the answer becomes an article.

Free: 3 inspections a month on up to 3 properties, no card. Paid plans from $29/month, one flat price for the whole workspace. Pricing