How it works
- Settings → Team → role.
- On Multi-site a viewer can also be limited to regions.
What it doesn't do
- Viewers count as members for invites, which are Pro.
Which plan
Pro
Roles are part of the team features on Pro.
Answers
Can I give someone read-only access?
Yes — the viewer role reads everything and writes nothing (no ratings, no work orders, no settings), and billing is narrower still: the plan and invoices only. Owners and clients outside the team get links instead of seats.
Checked against the product on 2026-10-04. If the product changes, this page changes with it.