What goes wrong
- The year's walks are twelve PDFs in twelve email threads.
- Nobody can say how many findings were fixed, only how many were found.
- The one owner with a grievance has photos; the association does not.
What to do now
- 1
Open the association's board packet and type the year's dates as the period: the walks, the work orders and the residents' reports in one document.
- 2
Walk the community once more with the Annual community walk template so the meeting sees this month's condition, not March's.
- 3
Send the board the association's client-wide link a week early: every report, newest first, no login.
- 4
Anything still open goes on the slide with the vendor's last word and its age — the honest list owners respect.
What they end up holding
The owners get a year of dated, photographed walks and a list of what was fixed; the president gets the slide without writing it.
Which plan
Business
Board links and the packet across every association a firm runs are Business at $99/month; a single association fits Pro at $29/month.