What goes wrong
- The “before” photos are somewhere in three years of camera roll.
- The routine inspection said “ceiling: good” with no picture.
- Nobody can prove the March photo is this unit and not the one next door.
What to do now
- 1
Open the property's history: every walk, newest first; the routine inspection from March is a tap away.
- 2
Download that report's PDF and the evidence ZIP — the photos carry the time and the location.
- 3
Start a damage-record walk today on the same template so the after sits beside the before.
- 4
Send the adjuster one share link rather than an attachment they will lose.
What they end up holding
The adjuster gets a dated, located, signed record of the condition before the loss, and the same for after — in one link.
Which plan
Free
Property history, stamped photos and the export are on Free; the routine walks that make this possible are 3 a month on Free, unlimited on Pro.