What goes wrong
- The move-in photos are on a phone that left with the last inspector.
- The move-out report says “carpet stained” with one photo from the doorway.
- Nobody can say what day the photo was taken or that it was that unit.
What to do now
- 1
Open the move-out inspection and tap Compare: every item sits beside its move-in rating and photos, same unit, same template.
- 2
Export the evidence ZIP — every original photo with the time it was taken and where the inspector stood.
- 3
Share the report link with the tenant (30 days, or set it to never expire) so both sides are looking at the same pair of pictures.
- 4
Next unit: mark the items that matter photo-required in the move-out template, so the walk cannot complete without the close-up.
What they end up holding
The tenant gets a link to the same evidence you have — the room, the damage, the moment — which is usually where the dispute ends.
Which plan
Pro
The side-by-side comparison is Pro at $29/month; the stamped photos and the export are on Free.