Skip to content
Answers

Work orders, vendors & quotes

Can vendors reply by text message?

Not right now: texts are paused while our text-message number finishes carrier verification, so the job goes by email with a link the vendor answers from. From that link — no account — they accept, give an ETA or a price, or mark it done with photos, and it lands on the order the same way.

Checked against the product on 2026-10-04. If the product changes, this page changes with it.

How it works

  • Dispatch sends the vendor an email with the order's link: photos, address, access notes, the ask.
  • A vendor without email: copy the link from the order and send it from your own phone.
  • When texts return, vendors who opted in get dispatches on their phone again; nothing to set up twice.

What it doesn't do

  • No texts from Sitesui today — email and link only.
  • Texts will be US numbers only when they return.

Which plan

Pro

Vendor dispatch — the email and the no-login link — is Pro.