How it works
- Settings → Resident reports: turn it on, print the poster and stickers; each sticker encodes its area so “where” is already answered.
- Reports that mention gas, smoke, water or exposed wiring are flagged as safety risks and rise to the top; when AI is available it also suggests trade and urgency. The resident gets a receipt if they left an email, and updates as it moves.
- A resident report that matches a property attaches to it.
What it doesn't do
- Pinpoint is Pro; on Free the form says the workspace is not taking reports and shows your phone number instead.
Which plan
Pro
Resident reporting is a Pro feature.