How it works
- Set the emergency phone in Settings → Branding; it prints on the form and the posters.
What it doesn't do
- Triage is a ranking aid, not a promise; a person still reads every report.
Which plan
Pro
Pinpoint is Pro.
Answers
How are emergency resident reports handled?
The form tells residents to call for anything dangerous and shows your number; what does arrive and mentions gas, smoke, water or exposed wiring is flagged as a safety risk and rises to the top, so a gas smell surfaces above a dripping tap (when AI is available it also suggests trade and urgency), and the alert reaches your team by email and push at once. Sitesui is not an emergency line and says so.
Checked against the product on 2026-10-04. If the product changes, this page changes with it.