What goes wrong
- The only record of the steps is someone saying they walk past every day.
- There are photos, but on a phone, with no date anyone trusts.
- The repair that was ordered cannot be shown as done.
What to do now
- 1
Open the property's inspections: each walk shows the area's rating, the photo and the time it was taken.
- 2
Open the property's work orders: what was found, when it was sent, and the completion photo.
- 3
Export the walks as PDFs and the work-order history as CSV for your insurer and your attorney.
- 4
From now on, walk the area on a cadence; a hazard rated Poor becomes a work order with a photo the day it is found.
What they end up holding
Your insurer and attorney get dated records of when the area was walked and what was done about it; what those records mean for the claim is theirs to judge.
Which plan
Pro
Work orders and recurring walks are Pro at $19/month.