Can homeowners report common-area problems by QR code?

Yes — a poster in the clubhouse, stickers at the pool, the mail room and the gate, or a link on the community site open a short form (where, what, a photo), no app, no login, optional name; it lands in your queue one tap from a work order. The homeowner gets a receipt and the outcome if they left an email.

Checked against the product on 2026-10-04. If the product changes, this page changes with it.

How it works

Each sticker encodes its area so “where” is already answered.
Reports that mention gas, smoke, water or exposed wiring are flagged as safety risks and rise to the top; when AI is available it also suggests trade and urgency.
The board sees resident-reported issues and inspector findings in one place.

What it doesn't do

Pinpoint is Pro (included in Business); on Free the form shows your phone number instead.

Which plan

Pro

Resident reporting is Pro, included in Business.

Choose Pro — $29/month Every plan, every price