What goes wrong
- Everyone sends photos to the manager's phone and none of them say where or when.
- The tree company, the roofer and the fence company each get a different description.
- Two weeks later the adjuster asks what the clubhouse roof looked like before, and nobody knows.
What to do now
- 1
Walk the common areas with the Storm damage — common areas template: trees, roofs, fencing, drainage, lighting, each with a stamped photo.
- 2
Every Poor becomes a work order to the right vendor with the photo, sent by email with a link they answer from their phone.
- 3
Put the QR poster link in the morning's email to homeowners so their reports land in one queue, not your inbox.
- 4
Open last spring's walk for the before photos the adjuster will ask for, and export both reports.
What they end up holding
The vendors get one order each with the photo; the adjuster gets a dated before and after; the board gets one link with the status.
Which plan
Pro
The walk and stamped photos are on Free; work orders to vendors and homeowner reporting are Pro at $29/month; a firm with many associations runs them on Business at $99/month.