Answers
Pricing & plans
12 questions, each answered in two sentences with the price on it. Checked against the product on 2026-10-04.
How much does Sitesui cost?
Free forever for 3 inspections a month; Pro is $29/month (or $290/year) for unlimited inspections and inspectors; Business is $99/month for a management company — unlimited associations and properties, your brand alone, priority support; Multi-site is $299/month for regions and coverage. Prices are per workspace, never per user.
Is pricing per user or per workspace?
Per workspace. Pro, Business and Multi-site each cover unlimited inspectors and admins for one flat monthly price; there is no per-seat line on the invoice.
What happens when I've used my free inspections for the month?
You can keep walking — the fourth inspection is saved in full, photos and all, but its report, share link and PDF are held until the workspace is on a paid plan. Nothing is refused at the door and nothing is lost: your photos and notes export any time from the walk's page.
What's the difference between Pro and Business?
Every feature is in Pro; Business ($99/month) adds three things: no property cap (Pro stops at 20), your brand alone on every page a client opens — no Sitesui name on share links, owner links or the resident form — and priority support, answered first. Pro has the same owner, board and client links with a small “Powered by Sitesui” on the pages they open, so if you run up to 20 places and that line is fine, stay on Pro.
What is the Multi-site plan for?
Chains and districts: $299/month for up to 25,000 units and the three things a regional operation needs on top of Business — a district manager who sees only their regions, a Coverage page that grades every site against its cadence, and a Monday digest to each region's managers.
Can I cancel anytime, and what happens to my data?
Yes — Settings → Billing → Manage billing, and the plan ends at the close of the paid period with nothing charged after. Your records stay readable on Free; paid features and Business branding switch off, and you can export everything at any time.
What counts as a unit, and what happens at the limit?
A property with units counts each unit; a property with none counts as one — a 40-door building is 40, a single-family home is 1, and an association added without its homes as units is 1. Past the ceiling, the property is saved and held instead of refused — readable, no new walks on it until the plan has room, released by itself on upgrade or when you archive another; nothing you already have is touched.
Do you offer annual billing, and is there a discount?
Yes — Pro is $290/year, Business $990/year, Multi-site $2,990/year, each two months cheaper than paying monthly. Switch between monthly and annual from Settings → Billing; the difference is prorated.
Is there a trial of the paid features?
Every new workspace starts with 14 days of Business, no card asked — the team invites, work orders, quotes and resident reporting are all on from day one. When it ends the workspace moves to Free unless you add a card; nothing you made goes anywhere.
What does Sitesui cost for a community management company?
$99/month (or $990/year) for the whole firm on Business: unlimited associations, unlimited managers, homes counted only if you add them as units (up to 5,000), your brand alone on every board page and priority support. Not per door and not per association — the per-door pricing of the incumbents is the thing this replaces.
What do the founding management companies get, and what do you ask in return?
A capped number of community management companies get the Business plan free for as long as they use Sitesui — unlimited associations and managers, priority support — in return for running their communities on it, a named case study after three months, and a twenty-minute reference call when a peer asks. No contract; leave any time with your data.
Is HOA inspection software priced per door, and is Sitesui?
Much of it is: the association-management platforms price per unit or per door, so a firm pays more as it grows. Sitesui is $99/month per management company on Business, however many associations, managers or homes — not per door, not per association.
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