Answers
Reports & sharing
12 questions, each answered in two sentences with the price on it. Checked against the product on 2026-10-04.
How do I share a report with an owner or client?
Three ways from the report page: a share link (opens in any browser, no login), an email with the PDF attached and the link inside, or the PDF download. The link records when it was opened so you know the report reached them.
Do report links expire?
You choose when you make the link: 7, 30 or 90 days, or never. The default is 30 days; a board pack that gets forwarded for a year wants “never”, and you can revoke any link at any time.
Can an owner see all their properties' reports in one place without a login?
Yes — each property has an owner link that opens its whole inspection history, newest first, each report one tap away, and a client with many properties gets one client-wide link across all of them. No account, no password, revocable.
Can I white-label the reports with my own brand?
Every plan puts your logo, colours and company details on the report; Business ($99/month) goes further and removes the Sitesui name from every page a client opens — the PDF, the share page, the owner link and the resident report form. Pages still live on sitesui.com.
Can a client ask a question on the report itself?
Yes — the share page has a message box; the question lands on the inspection page and in the inspector's email, and the answer appears on the same report page. The thread stays with the report.
Can the tenant or client sign the report?
Yes — sign on the phone's glass at the end of the walk, or send a signing link the person opens on their own device; both print on the PDF with the time. A signed copy is emailed to the signer.
Can I export a report as a PDF, and the photos as files?
Yes — the PDF is made when the walk completes and downloads from the report page; a ZIP export gives every original photo with its stamp, per inspection. Properties and inspections also export as CSV.
Can I print a report, or hand one over on paper?
Yes — the PDF prints cleanly on Letter or A4 with page numbers, and every published template has its own printable PDF for a paper walk. The QR posters and area stickers for resident reporting are made for printing too.
How fast is the report ready after the walk?
Seconds: the PDF renders when you tap Complete, off your phone, and the share link is live at once. A 100-photo report takes a few seconds longer; you can leave the page.
Can I see a property's inspection history over time?
Yes — the property page lists every walk with its condition, who did it and when, the open work orders, and the last-walked date against its cadence; the owner link shows the same history to the owner. Multi-site's coverage page does it for every site at once.
Can a report be locked so it can't be changed after the fact?
A completed report is a fixed PDF for its revision; changing anything means Reopen to amend, which produces a new numbered revision with a note, and the trail shows who and when. Nothing edits a completed revision in place.
How do I send the board the common-area inspection report?
Complete the walk and the board-ready PDF exists; send the link, email the PDF, or give the association one standing link the board opens without an account, where every report lands newest first. Business removes the Sitesui name from that page so it reads as your firm's.
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