Business types

How do property managers use Sitesui?

Move-in and move-out walks with side-by-side comparison for deposits, routine and drive-by inspections on a cadence, findings that become work orders dispatched to vendors by email and a no-login link, and owner links so each owner sees their portfolio's history without a login. Residents report problems by QR.

How do HOAs and community associations use Sitesui?

Common-area walks on a cadence with the board getting a link instead of a binder, violation notices with a QR the homeowner answers from, and resident reporting for the pool gate that will not latch. Findings go to the association's vendors as work orders.

How do short-term rental hosts and co-hosts use Sitesui?

A turnover checklist the cleaner walks from their phone between guests, with photos of every room as evidence for a damage claim, and a guest-facing QR placard for “the hot tub is not heating” that reaches you, not the review. Multiple listings, one workspace.

How do builders and remodelers use Sitesui for punch lists?

Walk the unit with the homeowner, one item per defect with a photo, and each item becomes a work order to the trade responsible — sent by email with a link, answered from that link on their phone, closed with an after photo. The homeowner signs the walk and gets the link.

How do retail and restaurant chains use Sitesui for store walks?

Every store carries its store number and region; district managers walk a store checklist on a cadence, the coverage page grades every site against it, and each region's managers get a Monday digest. Findings go to the facilities vendor as work orders.

How do I run a quarterly store-walk program across many sites?

Set every site's cadence to quarterly, let Sitesui create and assign the walks as they fall due, and read the coverage page: green sites walked on time, amber due, red overdue, rolled up by region. The guide on the site walks through the whole program.

How do housing authorities and landlords use Sitesui for HQS inspections?

An HQS pre-inspection template that mirrors the 13 performance areas, so a landlord walks the unit before the inspector does and fixes what would fail; a printable door hanger with a QR so the tenant reports what the landlord cannot see. Photos stamped for the file.

How do independent inspectors and field-service firms use Sitesui?

A branded report under your name the client gets before you are back in the truck, a client-wide link to everything you have ever inspected for them, quotes for the repairs you find, and no per-user fee when you add a second inspector. Free for the occasional job; Pro for the business.

How do commercial facilities teams use Sitesui?

Safety and fire walks on a cadence with the evidence stamped, findings to the contractor as work orders with quotes when it is more than a fix, and a coverage view across buildings. Webhooks push completed walks into the system of record.

Can I do remote or self-guided inspections?

Yes — send the walk to whoever is on site (a tenant, a cleaner, a site lead) as a member with the checklist assigned; they walk it from their phone with stamped photos and you review it, or approve it before it goes anywhere. There is no video-call mode; it is asynchronous by design.

Does Sitesui use AI, and for what?

In one customer-facing place, and it is narrow: when AI is available, a language model suggests a trade and urgency for each resident report (the safety flag for reports that mention gas, smoke, water or exposed wiring does not need it). It never rates an item, writes a finding or touches a report; the summary a completed walk gets when you leave the box blank is plain arithmetic on your ratings, not a model.

I manage properties for several clients — one workspace or several?

One workspace: set the client on each property and every client gets their own client-wide link, their own branded pages under your firm's name, and their reports never mix. Separate workspaces are for genuinely separate companies with separate teams and billing.

What should an HOA common-area inspection include?

Grounds and landscaping, roads, sidewalks and drainage, lighting and signage, the clubhouse, pool and spa, playground and courts, fencing and gates, mail and trash areas, and life-safety equipment — the same route every month so the board can compare. The built-in HOA / common-areas template has each as a section with the items under it.

How often should an HOA inspect its common areas?

Common practice, not regulation: grounds, roads and lighting monthly on the same route; the pool weekly in season; playgrounds and courts monthly; life-safety equipment quarterly; roofs and building exteriors annually or after a storm; the violation drive on its own rhythm. Set each as a cadence and the walks create and assign themselves.

How do I inspect a pool, clubhouse and other amenities?

The Amenity inspection template covers the pool and spa (gates, latches, signage, chemicals log, rescue equipment, deck), clubhouse, fitness room, playground and courts, each with photo-required items where a missing latch is a liability. Run it weekly in season, monthly otherwise, and let a Poor become a work order to the pool company, sent with the photo.

Can a management company run many associations in one workspace?

Yes — that is the shape it is built for: each association is a client with its properties, its own board link in your firm's brand, and its history kept apart from every other association's. One workspace, one price, however many communities up to the plan's units.

How do I hand an association to a new community manager?

Reassign the association's scheduled walks and open work orders to the new manager in one pass; the history, the board link and the vendors stay with the association, not the person. The new manager's first walk uses the same template, so the board sees no change.

Can I use Sitesui for a reserve study or component condition walk?

For the condition walk, yes: a template with one item per component (roofs, paving, pool equipment, fencing, elevators), rated with photos, gives the reserve specialist a dated condition record and the board a picture of what is aging. Sitesui does not do the funding math — that stays with the reserve study.

What should a New Jersey association or management company look for in inspection software?

Look for software that leaves what a New Jersey board now has to stand behind: a dated, photographed record of each common-area component for the capital reserve study the law requires at least every five years, damage on a balcony or a garage deck in front of the manager the day it is found, and a work order that stays open until the fix is checked. Then check the practical things: it keeps working offline in a garage or a pump room, it is priced per company rather than per door, the board can read it without an account, and the provider says plainly what it does not do.

How do I prepare the inspection section of a board packet?

Send the board the association's client-wide link a day early and attach this month's PDF — findings first, photos, then the work orders with the vendor's last word — so the status slide is the open-orders list and the trend is the property's history. Managers who do this stop writing a narrative nobody reads.

What is the best HOA inspection app for community association managers?

The one that gets the common-area walk into the board packet without a second evening of typing, prices the whole firm rather than every door, and follows each finding to the vendor's repair; Sitesui is built for exactly that, and the comparison pages say where SnapInspect, HappyCo, Vantaca and CINC are the better pick. Judge any app on a real walk of one community, not on a demo.